The Moderation Effect of Resource Implementation Factors on Performance Contracting and Public Service Delivery in Huduma Centres in Kenya
Wesonga Justus Nyongesa, Samson Ntongai & Charles Ondoro · Current Journal of Applied Science and Technology · 2020
The Kenyan Government has pressures from its citizens to improve on service delivery and be responsive to citizen’s needs. Attempts such as privatization, voluntary early retirement and restructuring failed to improve the service delivery. Performance contracting was introduced t...
Open access
Research Article
10.9734/cjast/2020/v39i3531055