Skip to content
Research Article Open access CC BY 4.0

Technical Challenges Facing Water Users in Accessing Water Services from the Public Water Supply Authority in Dodoma City, Tanzania

Felix George Masanja

Asian Research Journal of Arts & Social Sciences · pp. 163–174 · Published 4 Nov 2023

10.9734/arjass/2023/v21i3481

Abstract

Water service is essential for human survival. For it to be easily accessed with adequate amount in an increasing population, there are number of challenges that need to be addressed with existing expertise, protocols and operations.  Thus, this study aimed to examine the Technical Challenges Facing Water Users on Accessing Water Service from the Public Water Supply Authority in Dodoma City namely Dodoma Urban Water and Sanitation Authority (DUWASA). The study employed a mixed research approach where a cross sectional research design was used to collect data at one time from July to August 2021. A sample size of the study was 96 respondents drawn from three wards in Dodoma City who are clients of DUWASA, 3 local government leaders and 5 officials from DUWASA. A Multi-stage random sampling was chosen to collect data accurately represents the technical water-related challenges faced by water users. Three wards were selected to represents Dodoma City residents, two streets were then selected from each of the three wards. Sixteen households were randomly selected from one street in each ward, resulting in a total of 32 households per ward. The study used purposive technique in selection of 5 key informants who are the DUWASA officials, one local ward leaders from each of the selected wards. Both qualitative and quantitative data collection techniques were employed in the study. Using descriptive statistical analysis, the findings revealed that, limited number of days and number of hours, limited water resources, poor infrastructures which leads to the loss of water through water leakage as technical challenges hindering accessibility of water services. The study recommends for construction of modernized water networks and efforts to increase more sources of water that will lead to exploit more water.

DUWASA water users accessing water services public water supply authority

References (10)

  1. 1 Research Methodology: Methods And Techniques [DOI]
  2. 2 Geographical Inequalities in Use of Improved Drinking Water Supply and Sanitation across Sub-Saharan Africa: Mapping and Spatial Analysis of Cross-sectional Survey Data [DOI]
  3. 3 10.1016/b978-0-323-43131-6.00014-2 [DOI]
  4. 4 The Power of Pipes: Mapping Urban Water Inequities through the Material Properties of Networked Water Infrastructures - The Case of Lilongwe, Malawi
  5. 5 Water Access Today and Tomorrow: Domestic Water Sustainability under Informal Water Supply Markets in Dar es Salaam, Tanzania [DOI]
  6. 6 Work Stress and the Development of Chronic Diseases [DOI]
  7. 7 Challenges facing Wastewater Management in Fast Growing Cities in Tanzania: A Case of Dodoma City Council [DOI]
  8. 8 Households’ Assessment of the Water Quality and Services of Multi-model Urban Water Supply System in the Informal Settlements of Dar es Salaam, Tanzania [DOI]
  9. 9 Analysis of urban growth and assessment of impact of urbanization on water resources : a case study of Hyderabad, India
  10. 10 IMPACTS OF URBAN LAND USE CHANGE ON SOURCES OF DRINKING WATER IN KUMASI, GHANA

Cited by 4

Reducing non-revenue water in peri-urban Tanzania through an integrated data-driven approach: a pilot study in Dodoma

M. M. Kwikima, G. Bennett, F. K. Ahmada · International Journal of Energy and Water Resources · 2024

Showing 1 of 4 known citations — external sources report more than can currently be individually listed.

Related research

Article metrics

Real usage data collected on this platform.

3

Page views

0

PDF downloads

5

Outbound clicks

4

Citations

Views over time

Views by country

Approximate, from request IP at view time — not citizenship or institution. Countries with fewer than 5 views are grouped as "Other".

Traffic sources

Referring site, by host.

Views and downloads exclude known bots/crawlers. Citations combines this platform's own DOI-resolved index with each external source's own reported total — see Cited by above for individually listed citing works. Last refreshed 0 seconds ago.