A Study on Determining the Predictors of Job Satisfaction and Turnover among Licensed Social Workers in Jeddah, Saudi Arabia

Abstract

Aims: This study aimed to identify the predictors of job satisfaction and examine the relationship between job satisfaction and other important outcomes, such as employee engagement and turnover among licensed social workers in Jeddah region. Study Design:  A descriptive cross-sectional study design. Place and Duration of Study: The target population for this research comprises only licensed social workers working in different industries inside Jeddah, Saudi Arabia, to fill out the performed questionnaire between June 2022 and May 2023. Methodology: Sample: We included 172 licensed social workers participating in this study to fill out a questionnaire measuring job satisfaction and turnover responses. Results: This study involved 172 licensed social worker participants from different age groups with a mean age of 34.6±2.65years old and mean experience years of 6.3±21.4 years. The level of the Replacing Staff licensed social workers in Jeddah region was low, with a mean score of 1.69. Regarding the responses to this study participants regarding the turnover, the study findings revealed that the level of the Replacing Staff licensed social workers in the Jeddah region was low, as they reported that other people can be competent with them and their leaders are not satisfied enough with their work. Conclusion: It was observed that the level of job satisfaction among licensed social workers in the Jeddah region was found to be moderate. In contrast, the level of turnover among licensed social workers in the Jeddah region was found to be low among licensed workers in Jeddah.