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Research Article Open access CC BY 4.0

Exploring the Evolving Roles of Social Workers in the 21st Century: A Pilot Study

Santosh Patil, Iranna Ronad

Journal of Scientific Research and Reports · pp. 1023–1034 · Published 21 May 2025

10.9734/jsrr/2025/v31i53098

Abstract

This article analyzes the roles and responsibilities of social workers in the 21st century. It delves into the complexities of how professional social workers can effectively manage their duties in an ever-changing environment. Furthermore, it highlights the diverse roles (e. g., role in mental health, school social work, disaster relief and gerontological social work) that have arisen in today's context. The discussion also extends to the responsibilities of social workers in India. This article offers an exploration of the innovative roles that social workers can adopt to address emerging challenges and situations in contemporary societies. Method: This study is based on descriptive and exploratory research methods. In the current research, exploratory method has helped to gain insights and generate hypotheses about the emerging conceptualizations of social workers' roles in the 21st century. Descriptive research also helps to systematically explain the phenomena of roles of social workers. Findings: Social workers use holistic methods to address social inequality, ensure justice, and meet marginalized needs. They adapt to sectors like healthcare, education, and community services, focusing on personal and professional growth, support, and advocacy for marginalized populations. Conclusion: Society is constantly evolving, and social work professionals must adapt to this by embracing new roles and responsibilities. These roles encompass various aspects of clients' lives, such as economic, social, political, legal, health, employment, housing, skill development, and capacity building. By embracing these roles, social workers can better tackle client challenges and maintain their professionalism, elevating the overall status of the profession.

Social Workers environment societies healthcare education community services

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